Delivery terms

Estimated delivery time within the EU, Norway, Iceland and Switzerland is 5-10 days and the cost are 30 euros. The estimated delivery time to Canada and the United Kingdom is 5-15 days and the cost are 50 euros. Would the ordered products be temporarily our of stock, the customer will be notified ASAP.

If the delivery contains the wrong products or the products are defective, the customer should immediately contact EMMA Shop customer service by e-mail shop@emmamuseum.fi or by phone +358438254972.

Deliveries are not made on Saturdays, Sundays or on public holidays. 

The transaction between you and EMMA Shop is only final when you have seen and accepted the products you have ordered. When ordered abroad you have the right to return or exchange all products you have received within 30 days of receiving them. Please contact our customer service at shop@emmamuseum.fi before returning a product.
 
A product can only be returned if:
- It is in its original packaging and in a condition that allows it to be resold 
- It is undamaged
- It shows no signs of use

Return address:
EMMA - Espoo Museum of Modern Art
EMMA Shop
B.O.X. 6661 (Ahertajantie 5)
FI-02070 ESPOO CITY, FINLAND